By Jacalyn Carol Sherriton, James L. Stern
This article offers a hands-on method of developing or altering a firm tradition to just accept and aid a proper group constitution. The authors offer their very own sensible, confirmed unique version for tradition switch. The booklet additionally indicates the way to swap the culture of someone division, even if the entire corporation is lagging. Subtsantial case reports of 3 businesses (Mobil, IBM and Attorney's identify assurance Fund) and different short examples are interwoven all through.
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Additional info for Corporate culture, team culture: removing the hidden barriers to team success
There may be nothing positive to reinforce teamwork: no celebrations for team successes; no performance reviews that reflect team and teamwork expectations; and no adjustments in pay, bonuses, or incentives for team performance. There may also be no penalties or repercussions imposed when there is no compliance with or achievement of expected team performance. Without any guidelines or controls to prevent ineffective behavior, formalized teams suffer. And without any recognition or reward to encourage positive examples, formalized teams also suffer.
Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 Page v Contents Preface vii Acknowledgments ix 1 The Challenge and Meeting It 1 2 Something Is Not Working: The Implementation Dilemma 12 3 Corporate Culture: The Missing Link 23 4 Changing Culture to Support Teams 40 5 A Culture Change Model for Success 68 6 Using the Model: Needs Assessment 79 7 Using the Model: Executive Direction 104 8 Using the Model: Infrastructure 128 9 Using the Model: Collateral Organizations 157 10 Using the Model: Training 174 11 Using the Model: Evaluation 189 12 Pulling It All Together 201 Index 211 Page vii Preface As management consultants, we spend our time traveling from organization to organization helping corporations face up to the challenges of today's changing business environment.
7. Daniel Kadlec, "Annual Reports Reveal New Theme," USA Today, March 30, 1994. 8. Brian Dumaine, "The Trouble with Teams," Fortune, September 5, 1995. Page 12 2 Something Is Not Working: The Implementation Dilemma We are all faced with a series of great opportunities brilliantly disguised as impossible situations. " has become an all-too-familiar refrain in many companies faced with the challenge of implementing formalized teams. Companies representing a broad range of industries, with widely differing corporate cultures and circumstances, face similar problems as particular patterns emerge about what is not working.